We spoke with Meaghan Dubois, LCSW, an outpatient therapist at Clear Mind Counseling LLC, to share insight into what families can expect when beginning care of care and how to navigate early decisions with more confidence and clarity.
Key Points From This Interview
- Why the provider–family relationship matters
- What families should expect from a first appointment
- How to navigate waitlists and delays in care
- The importance of realistic expectations and clear communication
Provider Snapshot
Name: Meaghan Dubois
Credentials: LCSW
Role: Outpatient Therapist
Practice: Clear Mind Counseling LLC
Getting Started: The First Steps Can Feel Overwhelming
What do you wish families knew about starting therapy or seeking an evaluation for the first time?
Starting therapy or an evaluation can feel scary and overwhelming, but it can also be very helpful. One important thing I hope families know is that they are allowed to switch providers if the relationship does not feel like the right fit.
The relationship between a provider and family is one of the most important factors in treatment, and families deserve to feel comfortable, supported, and heard.
What Families Often Wonder at the First Appointment
What are the most common questions or concerns families bring to their first appointment?
Many families hope to get all of their questions answered right away. Depending on whether the appointment is for therapy or an evaluation, that may not always be possible.
Often, the first appointment is a starting point. Providers may not have every answer immediately, but they should help guide families through next steps and make appropriate referrals when needed.
Preparing for the First Session
What helps families feel more prepared for their first session or evaluation?
Knowing what to expect during the first appointment can make a big difference. When families understand what will happen, they can better prepare their child and reduce anxiety around the visit.
Building a Strong Provider–Family Relationship
What helps create a strong, collaborative provider and family relationship?
Clear communication in both directions is key. Families should feel comfortable sharing concerns, and providers should work closely with families to ensure consistency and shared understanding throughout care.
What challenges do families face when trying to access care, and what tends to help most?
Seeking services for the first time can be overwhelming. Families often encounter long waitlists, lack of follow-through, or difficulty finding providers with the right experience.
Referrals to vetted, reputable, and experienced providers can make this process much easier and less stressful.
Handling Waitlists and Delays
How do you recommend families navigate long waitlists or delays in services?
I often suggest placing your child on multiple waitlists at the same time. Families can also seek support through their pediatrician or school system to explore alternative or temporary supports while waiting.
Guiding Philosophy and Expectations
What guiding philosophy shapes the way you support children and families?
My approach is child-centered and family-collaborative. I view the child within the context of their family and environment, and I believe partnering with families is essential to meaningful progress.
What questions do you appreciate when families ask early on?
I appreciate when families ask about practical details, such as the best way to communicate, scheduling preferences, and expectations for care. It is important to set realistic expectations. Therapy takes time, and change does not happen overnight.
Key Takeaways for Families
- Feeling nervous at the start is normal
- The provider–family relationship should feel like a good fit
- The first appointment is often a starting point, not the finish line
- Clear communication supports better collaboration
- Progress takes time, and realistic expectations matter
